Return & Exchange

 

100 Night Trial

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Love it or Your Money Back!

Your new Sweet Zzz mattress comes with a 100-night risk free trial. If you
didn’t absolutely love your mattress, simply contact us and we’ll give you a
full refund after the mattress is picked up for donation. You do not need to
keep the box or the bag of the mattress. Just make sure the mattress is in a
condition suitable for donation (i.e., no stains, tears, or excessive odors). The sleep trial is voided if the mattress was not taken out of the box for 21 days after delivery.

When Does My Trial Starts?

We want to make sure that you use all the 100 nights to
the fullest, so your trial only begins after your mattress is delivered.

Adjust to Amazing Sleep

Most people love their new Sweet Zzz mattress the first night.
Sometimes the adjustment period is longer. So we simply ask that you try the mattress 
for at least 30 nights to make sure you've experienced the best it has to offer.

Are There Any Restocking Fees or Charges of Any Kind

No. to make sure our trial is truly risk-free, we don’t charge restocking fees.
After your mattress is picked up for donation, you will receive a full refund

Truly Risk Free!

Our trial is completely risk-free, so we do not charge restocking fees or
require you to pay for the return shipment. After your mattress
is picked up for donation, you will receive a full refund. Please note that only one mattress return is allowed per customer, household, and/or delivery address.

What Happens to a Returned Mattress?

Returned mattresses are donated to charities as part of our giving back.
In some rare cases, if there are no charities near you that accept large items,
we will have the mattress picked up for an eco-friendly recycling.
Rest assured, no returned mattresses will be resold or reused in any case

Latex Pillows

Our Latex pillows are currently on clearance and so they do not have a trial.

Buckwheat Pillows

Our Buckwheat Pillows come with a 50-night trial. Only two buckwheat pillow return/exchange per customer/household is accepted. No returns will be accepted if the wrong size was ordered or if the pillow was not in the original packaging or damaged. You can start a return request by simply contacting us at info@sweetzzzmattress.com.

Mattress protectors

All mattress protractors have a 50-night trial. The trial date begins when you receive your protector and can only be used once per customer. Only two protector return/exchange per customer/household is accepted. No returns will be accepted if the wrong size was ordered. You can start a return request by simply contacting us at info@sweetzzzmattress.com.

Sheets

Our sheets come with a 50-nigh trial. We will give you a full refund after we receive the sheets back. No returns will be accepted if the wrong size was ordered. please note that the sheets must be returned undamaged and clean (no stains, tears, or excessive odors) and in the original packaging. Two sheet set return/exchange per customer or household. No returns will be accepted if the wrong size was ordered. You can start a return request by simply contacting us at info@sweetzzzmattress.com.

Weighted Blankets

Our weighted blankets come with a 50-nighs trial. If you didn’t absolutely love your weighted blanket, simply contact us and we’ll give you a full refund after the item is returned. please note that the blanket must be returned undamaged and clean (no stains, tears, or excessive odors) and in the original packaging. It may take time for you to get used to your new blanket so we do require a minimum of 7 nights before you can initiate return. Two weighted blanket return/exchange per customer or household. No returns will be accepted if the wrong size was ordered. You can start a return request by simply contacting us at info@sweetzzzmattress.com.

Adjustable bases

We offer 50 night sleep trial on our adjustable bed frames. Customers are responsible for the shipping back cost.

Try your New Sweet Zzz Mattress for 100 Nights

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