The Sweet Zzz Collection was not built over night, unlike other companies, we used time, testing, customers feedback, and ingenuity to bring you the best products. If our Collection was not built right, we wouldn’t give lifetime warranty on all our mattresses! Our countless happy customers can vouch for our exceptional customer service, so now you can sleep with peace of mind knowing that our team will never let you down. We also made sure that your purchase makes a difference by donating food to the hungry with every purchase made.

Yes, very much so. All our foams are USA made and CertiPUR-US Certified, which means they are tested by a credible 3rd party for any known harmful chemicals and found to be completely harmless. All of our foams are Low Emission (low VOCS) for indoor air quality, made without prohibited phthalates, ozone depleters, PBDEs, Mercury, Lead and heavy metals, or formaldehyde.

We are very confident in the bedding products that we built and only used the highest quality components in the industry. This made it possible for us to offer lifetime warranty. Now you can be confident about our products too.

We're sure that we've made the best products, so we back them with 100-night trial We do require that you try your new mattress for at least 30 days from the date of delivery. This gives you enough time to properly adjust to the new mattress. The trial date begins when you receive your mattress and can only be used once per customer. The 100-days Risk Free Trial only applies to the Sweet Zzz Collection Mattresses.

Yes. Our mattresses are CertiPUR-US® Certified, which means they are toxic-free and pass all health standards. We use only the safest and healthiest materials in the mattress industry, guaranteed.

There is a natural scent when unpacking our mattresses for the first time. This smell will dissipate in a few hours when well-ventilated.

No, Sweet Zzz Believes in giving great service to all its customer and that includes an everyday same low price. Your Sweet Zzz mattress will not go on sale.

Yes, by the government, all mattresses are required to pass an open flame test. Some companies use chemicals because it's cheap. We use a Hydrated Silica Fire Barrier in our Sweet Zzz Mattresses and wool in our latex ones. Both materials are natural and non-chemical.

Yes, all our mattresses can be used on adjustable bases.

Flat Box spring, slatted bed, adjustable base, or any flat surface.

While it's not required, it's highly recommended. A protector is easily washable unlike the mattress, it also protects your new mattress so moisture and bodily fluids don’t get to the mattress and reduce its longevity.

Yes, none of the materials used is a source for dust mites to feed on. That being said a mattress protector is very recommended as it prevents dead skin to get to the mattress and provide a food source to dust mites.    

Twin 39" x 75" Twin XL 39" x 80" Full 54" x 75" Queen 60" x 80" King 76" x 80" Cal King 72" x 84"     

Since our beds have no harmful chemicals in them, you can sleep on your new bed in a few hours; just enough time for it to be in shape. Full expanding may take up to 48 hours.

While some people adjust to their new beds within a day, other take 2-3 weeks. This is because sometimes your body is so used to the older mattress that a new one can feel a bet strange for a while.

Use a mild detergent and gently clean the cover. It is much better to invest in a mattress protector if you are expecting stains as mattress protectors can be washed easily.

Rotating your mattress 180° every few months is a good way to increase the life of your mattress.

Yes, you can visit one of our locations in Los Angeles area.

We have partnered with Klarna to have financing available to you for up to 36 months. It's a very simple and quick online application. Also, there is no hidden fees, the price you see in the checkout is the price you’re going to pay over time with no interest. Simply select Klarna at checkout. For more info check our financing page .

California residents will pay sales tax and it will automatically calculate based on your zip code. All other states will not pay taxes.

No, both Shipping and returns are free, Enjoy.

Because your new Sweet Zzz Mattress is made to order, it takes 3 to 5 business days to make then, we ship it, depending on where you live, it can take 3-5 business days in transit. So, you’re looking at a total of 6-10 business days, however if you live in the Los Angeles area we can offer same day white glove delivery or at most next day delivery on all in stock items.

Just like a new pair of shoes, a new mattress needs time for it to break in and your body to adjust to it. So, we ask that you try the mattress for 30 days and if it is still not working for you during your 100 day trial then you can ask for a return. Simply send a return request to info@sweetzzzmattress.com for return authorization. Once you have received authorization, you can donate the bed to a local charity and provide us with the receipt. At that point we will refund you your original purchase price. If you are located in Los Angeles area we can pick the mattress from your house and donate it to charity for you. The 100-days Risk Free Trial only applies to the Sweet Zzz Collection Mattresses.

We use FedEx to ship our mattresses, in some cases if you are in the Los Angeles area we can offer you white glove delivery.

No. Your new mattress will be shipped via FedEx in which your signature is not needed.

We will send your tracking number to your registered email’s inbox (please check spam also) once your purchase has shipped.

Our mattresses ship in boxes roughly 19x19x48. Our beds weight 80-120 lb average. The compact nature of our boxes make it easy for our customers to pick up  in-store and for us to ship them at these low prices.

Not yet, but we are working on it.

Not yet, but as we grow we might offer this choice.

Not yet, but we are growing and might offer this later.

After your product is donated or returned, the processing of your refund starts. Credit card refunds can take 5-7 business days to show up in your account depending your banking institution. PayPal refunds might take up to 3 days to be transferred into your account. In some cases, we may need to issue refunds via paper check through the US mail.

No, Mattresses that are out of the box and open cannot be returned to the box as their sizes increases, that being said we do recommend you keeping the plastic bag as you will need to bag the mattress in case of a return.

In the Los Angeles area, we are more than happy to do White Glove delivery and removal services.

As a company, we offer removal service in Los Angeles area. If your mattress is stain free, you can check your local charity like Salvation Army and they might take it.  You can also call your local Garbage disposal company to see if they offer this. Some cities offer bulk recycling pick-up if your bulky items are wrapped in a plastic furniture bag. Also 1-800-GOT-JUNK might work even though they are not free, they will dispose of your item safely.