Privacy policy
Privacy Policy
Last Updated: 12/16/2025
Sweet Zzz (“Sweet Zzz,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, make a purchase, or interact with us (collectively, the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information in a few different ways, depending on how you interact with us.
Information You Provide to Us
When you visit our Site, place an order, or contact us, you may provide information such as:
● Name
● Email address
● Phone number
● Shipping and billing address
● Order and purchase details
● Payment information (processed securely by third-party payment providers)
● Any information you choose to share when contacting customer support
We use this information to process orders, provide customer support, and communicate with you about your purchase.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
● IP address
● Browser type and device information
● Pages viewed and time spent on the Site
● Referring or exit pages
● General location data (city/state)
This information helps us understand how our Site is used and improves the overall experience.
Cookies & Similar Technologies
We use cookies and similar technologies to:
● Remember your preferences
● Keep items in your cart
● Improve site functionality
● Understand how visitors use our Site
● Support advertising and analytics
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.
How We Use Your Information
We use the information we collect to:
● Process and fulfill orders
● Provide customer service and respond to inquiries
● Communicate about orders, updates, or support issues
● Improve our products, services, and website
● Detect and prevent fraud or misuse
● Comply with legal and regulatory obligations
● Deliver relevant advertising and measure marketing performance
We do not sell personal information in exchange for monetary payment.
Sharing Your Information
We may share your information with trusted third parties only as necessary, including:
● Payment processors
● Shipping and logistics providers
● Website hosting and ecommerce platforms
● Analytics and marketing service providers
● Customer support tools
These service providers are permitted to use your information only to perform services on our behalf and are required to protect it.
We may also disclose information:
● To comply with legal obligations or lawful requests
● To protect the rights, safety, or property of Sweet Zzz or others
● In connection with a business transaction such as a merger or acquisition
Advertising & Analytics
We may work with third-party advertising and analytics partners (such as Google or Meta) to understand how our Site is used and to show relevant ads to people who have visited our Site.
These partners may use cookies or similar technologies to collect information about your interactions with our Site. You can manage ad preferences or opt out of interest-based advertising through your browser settings or industry opt-out tools.
Your Privacy Choices
You may:
● Opt out of promotional emails by using the unsubscribe link in our emails
● Adjust cookie preferences through your browser
● Contact us to access, update, or delete certain personal information, subject to legal and operational requirements
● Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal data. You may also have the right to opt out of certain uses of personal information such as targeted advertising.
● To exercise any applicable privacy rights, please contact us at info@sweetzzzmattress.com.
Children’s Privacy
Our Site is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary to:
● Fulfill the purposes described in this Privacy Policy
● Meet legal, accounting, or reporting requirements
● Resolve disputes and enforce our agreements
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Your continued use of the Site after changes are posted indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
info@sweetzzzmattress.com
Sweet Zzz Mattress
46036 Michigan Ave Ste #131
Canton, MI 48188