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Honey Hybrid Mattress
Honey Hybrid Mattress
Honey Hybrid Mattress
Honey Hybrid Mattress
Honey Hybrid Mattress
Honey Hybrid Mattress - Sweet Zzz Official
Honey Hybrid Mattress
Honey Hybrid Mattress
Honey Hybrid Mattress
Honey Hybrid Mattress
Honey Hybrid Mattress

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Honey Hybrid Mattress

Handcrafted American Organic Mattress
SKU: Honey Firm Queen
Regular price $1,899.00 Sale price $1,099.00 Save $800
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Optional | Mattress Removal/Setup Service

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Need help? We’re here for you.

Speak with one of our dedicated sleep experts.
Available Monday-Friday 10am-6pm EST.

34 -$1004 Sweet Zzz

Avocado

Saatva

Mattress

$1099

$2099

$2095

Protector

$149 (74)

$199

$195

Sheets

$230 ($149)

$179

$275

Total Cost

$1322
3642 34

$2377

$2565

* Price may not reflect any current promotions or discounts.

Doctor-Recommended, Organic, and Affordable — The Luxury Mattress That Eases Back Pain Without the Toxins

4 Reasons Why It’s The One

Relieves Back Pain

Bad sleep usually starts with bad support. That’s why chiropractors recommend the Honey Hybrid — it aligns your spine, relieves pressure points, and helps reduce back pain in just a few nights. Thousands of real customers say they finally woke up pain-free.

Organic & Non-Toxic

Most mattresses are filled with polyurethane foams, fire-retardant sprays, and other toxic chemicals. Ours is made with organic cotton, latex, and Calmera® wool — safe enough for babies, and free from off-gassing, VOCs, or fiberglass.

Doctor Recommended Comfort

We didn’t just guess what makes a healthy mattress — we asked the professionals. Chiropractors sleep on it, recommend it to their patients, and trust it for long-term spinal health. Because comfort is better when it’s backed by science.

Affordable Luxury

Luxury doesn’t need to mean overpriced. Handcrafted in Chicago using premium organic materials, the Honey Hybrid rivals mattresses twice the price — starting at just $699. No middlemen. No toxic tradeoffs. Just honest pricing for real people.

Organic Comfort Built Into Every Layer

Medium-Soft Layers

1- GOTS Certified Organic Cotton Cover

Our organic cotton cover is breathable, providing a soft and cool touch. Its organic nature ensures safe skin contact, enhancing comfort and cooling.

2- GOTS Certified Organic Wool

3- GOLS Certified Organic Dunlop Latex (Plush Feel)

4- GOLS Certified Organic Dunlop Latex (Medium Feel)

5- Individually Wrapped Coils Made of American Tempered Steel

6- Organic Cotton/Wool Blend.

Honey Hybrid Mattress layers cutaway
1
2
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5
6

Medium-Firm Layers

1- GOTS Certified Organic Cotton Cover

Our organic cotton cover is breathable, providing a soft and cool touch. Its organic nature ensures safe skin contact, enhancing comfort and cooling.

2- GOTS Certified Organic Wool

3- GOLS Certified Organic Dunlop Latex (Medium Feel)

4- GOLS Certified Organic Dunlop Latex (Medium Feel Base)

5- Individually Wrapped Coils Made of American Tempered Steel

6- Organic Cotton/Wool Blend.

Honey Hybrid Mattress layers cutaway
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2
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6

Firm Layers

1- GOTS Certified Organic Cotton Cover

Our organic cotton cover is breathable, providing a soft and cool touch. Its organic nature ensures safe skin contact, enhancing comfort and cooling.

2- GOTS Certified Organic Wool

3- GOLS Certified Organic Dunlop Latex (Firm)

4- GOLS Certified Organic Dunlop Latex (Base)

5- Individually Wrapped Coils Made of American Tempered Steel

6- Organic Cotton/Wool Blend.

Honey Hybrid Mattress layers cutaway
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2
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Crafted with Organic Materials

Certified Organic Latex

Our GOLS-certified latex cradles your body with buoyant support while staying cool and breathable. It’s naturally hypoallergenic and sourced from rubber trees — not petroleum. You’ll feel the clean difference every night you lie down.

Certified Organic Wool

This isn’t the itchy wool of old sweaters — our ethically sourced Calmera® wool gently regulates your body temperature, so you stay cozy in winter and cool in summer. No fire retardants, just nature doing its job.

Certified Organic Cotton

The moment you touch it, you’ll feel the difference. Our organic cotton is soft, airy, and quilted for cloud-like comfort. It’s breathable, non-toxic, and finished without harsh chemicals — the way bedding should be.

Chiropractors Recommended


"I always recommend firm beds to my patients and I think Sweet Zzz nailed it. It’s also reassuring to be sleeping on a bed that I know isn’t toxic. Considering this is where I spend about 1/3 of my life, it’s important that it’s not poisoning me."

Dr. JOSH SILVER

DIPLOMATE OF THE AMERICAN CHIROPRACTIC NEUROLOGY BOARD


"As a chiropractor, I absolutely love my organic Honey mattress. It’s supportive, comfortable, and completely free of that off-gassing smell I warn patients about. I confidently recommend it to anyone looking to improve their sleep and spinal health."

Dr. LISEL LEWIS DC

CHIROPRACTOR SPECIALIZING IN NECK & LOWER BACK PAIN


"After over 50 years of poor sleep, the Honey Hybrid mattress has been a game changer. I now sleep over 6 hours a night without waking up in pain. I recommend this mattress to all my patients."

Dr. Jeffrey Ho, Chiropractor

Chiropractor to Athletes, Performers & MMA Fighters

Find Your Perfect Comfort Level



How it Feels:

  • Plush, supportive, and responsive with an amazing luxury hotel comfort.
  • Excellent pressure relief for shoulders, hips, and back.

Ideal for:

  • Side sleepers, back sleepers, and stomach sleepers needing balanced support and pressure relief.
  • Lightweight sleepers seeking a soft, cradling feel that doesn’t compromise support.


How it Feels:

  • Balanced and firm, offering support without being too hard.
  • Designed to feel like a luxury hotel bed.

Ideal for:

  • All sleepers who prefer a firmer feel but still want pressure relief.
  • Couples that can't agree on the firmness of the bed.


How it Feels:

  • Sleeping on the mattress rather than sleeping in.
  • A firmer feel that's never hard on the back, or joints.

Ideal for:

  • Stomach & back sleepers who prefer firmer mattresses.
  • Sleepers who prefer extra firm mattresses.

Which Honey Organic Mattress is Right for You?

Comfortable, Non-toxic, Luxury… Yet Affordable


23 Honey Hybrid Medium-Firm

Avocado Green Mattress

Saatva Latex Hybrid

Organic Cotton

Organic Latex

Pocketed Coil

Cool & Comfortable

Lifetime Warranty

Queen Price

$1099

$2099

$2099



3704



* Price may not reflect any current promotions or discounts.

Built to End Back Pain

Aches, stiffness, and pressure points shouldn’t be part of your morning routine. Our chiropractor-recommended design uses zoned support and adaptive latex to cradle your spine and relieve pain—so you wake up refreshed, not sore.

Doesn't Trap Heat Like Memory Foam

What does luxury feel like? Supportive, cool, and soft all at once. Whether you sleep on your back, side, or stomach, our three firmness options are designed to meet you where you are—and help you stay asleep longer.

Luxury Yet Affordable

Why pay over $2,000 for something that costs half to make? We craft our mattresses by hand in the U.S. with organic materials and sell them without retail markups. It's what affordable luxury should look like.

Trusted by Doctors, Loved by Real Sleepers

Doctors recommend our mattress. But more importantly, so do real people. Thousands of them. Back pain relief, deeper sleep, and better mornings aren’t just promises. They’re what our customers say, again and again.

Built to End Back Pain

Aches, stiffness, and pressure points shouldn’t be part of your morning routine. Our chiropractor-recommended design uses zoned support and adaptive latex to cradle your spine and relieve pain—so you wake up refreshed, not sore.

Doesn't Trap Heat Like Memory Foam

What does luxury feel like? Supportive, cool, and soft all at once. Whether you sleep on your back, side, or stomach, our three firmness options are designed to meet you where you are—and help you stay asleep longer.

Luxury Yet Affordable

Why pay over $2,000 for something that costs half to make? We craft our mattresses by hand in the U.S. with organic materials and sell them without retail markups. It's what affordable luxury should look like.

Trusted by Doctors, Loved by Real Sleepers

Doctors recommend our mattress. But more importantly, so do real people. Thousands of them. Back pain relief, deeper sleep, and better mornings aren’t just promises. They’re what our customers say, again and again.

Clean Materials, Real Certifications

Our materials are third-party verified for purity, sustainability, and safety.

Certified Organic Materials

Aches, stiffness, and pressure points shouldn’t be part of your morning routine. Our chiropractor-recommended design uses zoned support and adaptive latex to cradle your spine and relieve pain—so you wake up refreshed, not sore.

Safe Sleep, No Toxins

Most mattresses are made with VOC-emitting foam, synthetic fire retardants, and even fiberglass. Not here. We use organic materials that are breathable and safe enough for your kids to nap on. Nothing toxic. Ever.

Sustainable Materials, Transparent Standards

What does luxury feel like? Supportive, cool, and soft all at once. Whether you sleep on your back, side, or stomach, our three firmness options are designed to meet you where you are—and help you stay asleep longer.

Built Better, Priced Fair

Why pay over $2,000 for something that costs half to make? We craft our mattresses by hand in the U.S. with organic materials and sell them without retail markups. It's what affordable luxury should look like.

Handcrafted in the U.S. With Care

Our mattresses are handmade in Chicago using time-honored techniques, not mass production shortcuts. By keeping it local, we ensure every mattress meets the highest quality and ethical standards.

Clean Materials, Real Certifications

Our materials are third-party verified for purity, sustainability, and safety.

Certified Organic Materials

Aches, stiffness, and pressure points shouldn’t be part of your morning routine. Our chiropractor-recommended design uses zoned support and adaptive latex to cradle your spine and relieve pain—so you wake up refreshed, not sore.

Safe Sleep, No Toxins

Most mattresses are made with VOC-emitting foam, synthetic fire retardants, and even fiberglass. Not here. We use organic materials that are breathable and safe enough for your kids to nap on. Nothing toxic. Ever.

Sustainable Materials, Transparent Standards

What does luxury feel like? Supportive, cool, and soft all at once. Whether you sleep on your back, side, or stomach, our three firmness options are designed to meet you where you are—and help you stay asleep longer.

Built Better, Priced Fair

Why pay over $2,000 for something that costs half to make? We craft our mattresses by hand in the U.S. with organic materials and sell them without retail markups. It's what affordable luxury should look like.

Handcrafted in the U.S. With Care

Our mattresses are handmade in Chicago using time-honored techniques, not mass production shortcuts. By keeping it local, we ensure every mattress meets the highest quality and ethical standards.

Risk-Free for 100 Nights

Sleep on it, stretch out, and give it time. We offer a full 100-night sleep trial because it takes more than a few nights to know if a mattress truly works for your body. If you’re not loving it, we’ll take it back—no stress.

Built to Last Guaranteed for Life

A good night’s sleep shouldn’t come with an expiration date. That’s why we back every mattress with a lifetime warranty. We build it to last—and stand behind every stitch, spring, and layer.

Rest Now, Pay Over Time As Low As 0% APR

Your perfect night's sleep shouldn't wait. Enjoy easy financing starting at just $62/month for up to 18 months, with rates as low as 0% APR for qualified buyers. We’ll handle the interest, so you can rest easy tonight.

Risk-Free for 100 Nights

Sleep on it, stretch out, and give it time. We offer a full 100-night sleep trial because it takes more than a few nights to know if a mattress truly works for your body. If you’re not loving it, we’ll take it back—no stress.

Built to Last Guaranteed for Life

A good night’s sleep shouldn’t come with an expiration date. That’s why we back every mattress with a lifetime warranty. We build it to last—and stand behind every stitch, spring, and layer.

Rest Now, Pay Over Time As Low As 0% APR

Your perfect night's sleep shouldn't wait. Enjoy easy financing starting at just $62/month for up to 18 months, with rates as low as 0% APR for qualified buyers. We’ll handle the interest, so you can rest easy tonight.

From Box to Bed in No Time

Detailed Specs & FAQs

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    1. Has the Honey Hybrid Mattress been tested for quality & durability?


    Yes, absolutely. It is LGA tested and certified. The test is conducted by putting roughly 330 pounds of weight force on the mattress and stroking the mattress 60,000 times. This test is meant to simulate, more than adequately, the normal domestic usage of a mattress. When a mattress remains unharmed, it is certified as LGA tested for passing such a rigorous test.
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    2. What are the Honey Hybrid Mattress layers?


    The Medium-Soft Model Layers: (11-inches)

    Organic Cotton Quilted Cover & Fill

    Organic New Zealand Calmera® Wool as Natural Flame-retardant

    Thick Plush GOLS Certified Organic Dunlop Latex layer (Carbon Neutral Certificate)

    Medium Feel GOLS Certified Organic Dunlop Latex layer (Carbon Neutral Certificate)

    Individually Wrapped Coil System Made of American Recycled Steel - (1584 coils in queen)

    Organic Cotton/Wool Blend. Works as a stable base


    The Medium-Firm Model Layers: (10-inches)

    Organic Cotton Quilted Cover & Fill

    Organic New Zealand Calmera® Wool as Natural Flame-retardant

    Medium Feel GOLS Certified Organic Dunlop Latex layer (Carbon Neutral Certificate)

    Medium Feel Base GOLS Certified Organic Dunlop Latex layer (Carbon Neutral Certificate)

    Individually Wrapped Coil System Made of American Recycled Steel - (1584 coils in queen)

    Organic Cotton/Wool Blend. Works as a stable base.


    The Firm Model Layers: (10-inches)

    Organic Cotton Quilted Cover & Fill

    Organic New Zealand Calmera® Wool as Natural Flame-retardant

    Firm Feel GOLS Certified Organic Dunlop Latex layer (Carbon Neutral Certificate)

    Firm Feel Base GOLS Certified Organic Dunlop Latex layer (Carbon Neutral Certificate)

    Individually Wrapped Coil System Made of American Recycled Steel - (1584 coils in queen)

    Organic Cotton/Wool Blend. Works as a stable base

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    3. What is the Honey Hybrid Mattress firmness rating?


    On a scale of 1 - 10 with 10 being the firmest, the Honey Hybrid Medium-Soft has a 3 - 4 firmness rating. The Honey Hybrid Medium-Firm has a 5 - 6 firmness rating. The Honey Hybrid Firm has a 7 - 8 firmness rating. All 3 models have a nice support that will keep your back and neck aligned while being gentle on your shoulders, back, and hips.
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    4. Do you use fire retardants in your mattress?


    No. All mattresses need to pass the fire hazard safety law but we made our mattress safe through the use of organic New Zealand Calmera® wool. Not only does it act as a fire barrier but also increases the overall comfort of the mattress, adds temperature regulation, and wicks away moisture.

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    5. How Does The Risk-Free 100-Night Sleep Trial Work?


    We are confident you'll love your Honey Hybrid mattress, which is why we offer a truly risk-free 100-night trial. We simply ask that you try the mattress for at least 30 nights to fully experience its benefits and properly adjust. The trial begins when you receive your mattress and can be used once per customer. If, after the initial 30 nights and before the 100th night, you decide to return the mattress, you can easily initiate your return by emailing us at info@sweetzzzmattress.com. Please visit our return page for more info here.

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    6. Honey Hybrid Lifetime Warranty


    Your new Honey Hybrid Mattress comes with a limited lifetime warranty offered to the original buyer of the product. The warranty is against certain product defects for as long as the buyer owns the mattress. If a defect occurs, the mattress will be completely replaced by the same size and model or the current comparable model. This limited warranty applies to the original purchasers of the Sweet Zzz Mattress from Sweet Zzz Mattress stores, online, or authorized retailers. This Limited Warranty is not transferable to any subsequent owners of such mattresses. Using your current foundation will not void your Sweet Zzz Lifetime warranty so long as your foundation is in a good condition and offers enough support. Read our warranty details

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    7. What foundations can I use with the Honey Hybrid Mattress?


    The Honey Hybrid Mattress is highly versatile despite its 11" thickness. It’s compatible with adjustable bases, wooden slatted beds, box springs, or even placed directly on the floor, as long as there is sufficient support. You can continue using your current foundation without voiding the Sweet Zzz Lifetime Warranty, provided it is in good condition and offers the necessary support for your mattress.

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    8. Does the Honey Organic Mattress work with adjustable bases?


    Yes, absolutely. All three firmness models of the Honey Organic Mattress are fully compatible with adjustable bases. The flexible latex and individually wrapped coils allow the mattress to bend and move smoothly without compromising support or durability.

Customers Love Our Mattress

Worked for me (Side sleeper), & my son (Back sleeper)

I'm 42, 5'5", and lightweight. I sleep on my side, and this mattress is a lifesaver. I didn't need time to adjust, and my back and hip feel amazing. My husband, who's 5'8" and heavier, needed a couple of days but loves it too. He sleeps in different positions.

Verified

Erica D.

Medium-firm worked for both of us

I'm average weight, and my husband is slightly heavy. He sleeps on his back, and I start on my side. We both love the medium-firm. It has a comfortable cushion and firm support. Coming from memory foam, the cooling difference is incredible. No more sweating or tossing. This bed never gets hot. Highly recommend it.

Verified

Laura C.

Switched from Saatva

We bought the much more expensive ($ 2500) king Saatva bed for us but didn't have the budget to get one for the other rooms as well. So we went with Honey Hybrid. We only ordered a full but it was so comfortable that we returned the Saatva latex hybrid and got this for ourselves as well. It’s cool, comfortable, and very supportive for both of us. Don’t order and return beds . Just get this from the start

Verified

Beth W.

One year

It’s been a year since we got our Sweet Zzz Mattress. The mattress feels great, with no indentations and no need to rotate. It stays at a constant temperature. If you want a low-maintenance mattress, get a Honey bed.

Verified

Alice H.

Comfortable

Just as comfortable asour last $3299 expensive latex mattress Our old mattress was amazing but wore out after 10 years. We tried other mattresses before finding this Sweet Zzz latex mattress. Expensive doesn’t mean good. Both my husband and I love this bed. He’s much heavier, but it’s perfect for us both.

Verified

Ember K.

Non-toxic green mattress

I slept on a cheap mattress from Amazon and started coughing. I learned that toxic mattresses can cause health issues. After research, I bought the Sweet Zzz mattress. After a month, my coughing disappeared. Thank you, Sweet Zzz, for changing my life.

Verified

Lucy M.

Customer Reviews

Based on 3725 reviews
79%
(2957)
17%
(632)
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E
Erica
Worked for me (Side sleeper), & my son (Back sleeper)

I'm 42 about 5'5" and fairly lightweight. I also sleep on my side and this mattress is a life saver. It was recommended to an expert online and I said it looks amazing for side sleeping so why not.

I kid you not I didn't even need a day or two to adjust (my husband needed a couple of days) and my back and hip feel amazing. My husband isn't picky and he likes what I like but he also said he loves it now. He's about 5'8" but much heavier than me and sleeps on different positions.

My son on the other hand is only 15 but also loves his new bed and sleeps mostly on his back.

I previously bought the Honey Hybrid mattress from sweet zzz but didn't review it so now after my son loved the bed also I felt obligated to tell my story.
I was searching for the right mattress to buy online and I came across this one and I just felt safer when I saw that is it actually a business with Multiple organic certificates because I'm tired of having headaches rom all those toxic infested beds. So I decided to get this bed out of the rest of them because it has the right comfort for me.

Long story short after I tested the bed for a good month my son started Demanding the same bed and complained all the time about how his bed is so awful. So I got him the same bed and even though nothing in this world is good enough for him he actually said he liked it. After that I just had to review the one thing my son liked in well... forever.

Hi Erica,
We really do appreciate you taking the time to share your experience with us.
We always do our best to create sleep products that help other sleep better while also remaining sustainable and affordable. It truly does help knowing people are actually enjoying our inventions :)
Thank you
Alex

E
Emma
Changed My Life! THANKS

First to the main reasons why the Honey mattress worked for me. I think because of its good design, the mattress doesn't hurt my hip like all the other beds I tried in store do.
The problem is that I'm only 5.2 but on the heavier side and sleep on my side so most mattresses push on my hip a lot. This design helped a lot in addition to the fact that it really sleeps cool which was the second problem had with other beds. I almost gave up on the concept that a bed could be cool. The mattress achieves it beautifully.

Finally, I like to add the fact that everything is organic and I have all the allergies you've heard of. For example some of the headaches I used to get before are gone. it could be because I'm not breathing toxic fumes anymore. Honestly just an all in one mattress!

Now to why I love this mattress. This bed changed my life to the better in so many ways. First, my life with my husband is now so much better because we can sleep on the same bed again like when we were young without him complaining all the time about how bad the bed I choose was.

Second my health life is better now that I don't wake up with pain every morning. I still have my back issue because I cheapened on buying a good bed for so long that now I need a good year before my back is back to normal, but I definitely feel an improvement.

Third, my work life is better simply because of the first two that I mentioned. Sometimes its the small things that make all the difference.

Hi Emma,
Wow, this was heartwarming to read. I'm glad it worked out for you.
You sounded so nice over the phone and I'm truly happy your life is taking a turn for the better.
Thanks
Adam

L
Lizzy D.
Side sleepers rejoice

After had just returned my Helix bed, I literally gave up on finding a mattress meant for side sleepers. Everything you get seems to be pushing on my left shoulder and hip.
When I started researching AGAIN, I come across the Honey hybrid mattress by sweet z and looked promising but honestly my expectations at that point where zero.

Anyway I read some reviews and decided to go for it. Especially since it was in my budget and organic at the same time which is amazing.
I got the mattress and honestly needed some help from by brother to carry it upstairs. When we opened it and aired it out, it came to 13-inches in less than a minute and I slept on it that same night.

The first thing I noticed before I even use it, was the fact that there were no bad chemical poly smells. I don’t have any allergies or anything, but I figured that must be a good sign. All other beds smelled really bad especially my old Tempropedic bed smelled like rotten eggs for 2 weeks straight!
The first few nights my sleep wasn’t much better but I still noticed that my shoulder and hip were not in pain. I think it was the fact that I’m so used to memory foam mattresses. After about a week I started feeling the difference. The coils this bed has really do work wonders. They push on the right spot with the right amount of support. Its hard to explain but the bed really was designed for side sleepers.

UPDATE. I’ve came back to this review to add that now I’ve been sleeping soundly on the Honey bed for 3 months and I feel amazing. I finally found it guys. The one that cured my many sleep issues.

Hi Lizzy,
Thank you so much for taking the time and sharing your experience with us.
We are really happy for you to have finally found what you were looking for in our mattress.

S
Sam W.
Sad story, but happy ending

Believe it or not, I paid $5799 for the most luxurious memory foam on the market by tempur pedic and it was horrible. The store said they have 30 day trial but what they didn't tell me is that it is an exchange policy for even or greater price only and not a full refund policy. Anyway, we kept the horrible mattress and decided to never buy a mattress again in stores.

Honestly my first intuition was to buy online but I didn't trust it and went to a store, over paid and didn't even get a good mattress. I came across this Honey Hybrid bed and read some reviews and was done waiting so I ordered, but before I did, I called them and chatted with them making sure that the trial was a full refund not an exchange policy because I couldn't bare going through this again. They were really polite I talked with Adam and chatted with Anna and they were both amazing.

I got the mattress and the first couple of days it felt kinda weird because we were so used to memory foam but after 2 weeks the mattress felt flawless. Let me tell you how. We had a lot issues with being stock in the last mattress and this one was just supportive not at all uncomfortably firm because it is gentle on your body but gives a nice firm support.
The second issue we used to have was that memory foam was too hot for us and even the AC couldn’t help because then room would be cold and we are still hot in the parts that are touching the mattress.
The third issue was the firmness that changed in about 2 months from using the mattress. Well this bed is still the same after 4 months now and its actually because of this that I am writing the review to help others know about this gem. I going to tell everyone I know about my experience with this company and their latex mattress.

Sam, Thank you so much for your kind words and for taking the time to write such a detailed and beautiful review. I am very glad that our mattress was everything you were hoping for. It makes us proud to hear stories like these.
Thank you again
Anna

E
Elle Q.
Always go with an organic latex hybrid. Always!

This is my second latex bed and I am very happy with it. My last one was 15 years old and it was still fine till my new puppy decided to mark it as his territory. I was afraid that I just wouldn't find the same mattress again and of course I didn't. After some research I found this one online and it looked as good as my old one so I decided to give it a try. I mean whats the worst that could happen, return it. Anyway after a few weeks the new one feels just like the old one. Latex is worth every penny.

UPDATE. I am doing an almost one year update about this bed because I thought to myself I need to tell everyone about my experience with it.
First the cover: Its still very nice and soft, though its made of organic wool and cotton its not warm at all. I'm actually surprised how it looks like it was unboxed yesterday. The cover overall is very nice and soft, no complains here at all.
Allergies: the very reason why I buy latex is because I have a lot of allergies to the stuff they put in other mattresses. That's why I asked them over the chat and the phone about whats in the mattress exactly. they had told me that they only used green organic stuff that wouldn't cause allergies. Anyway, I said if I'm going to have a reaction to this mattress it would surely be in the 100 day money back period. I honestly didn't have any health issues with this bed and let me tell ya, I start sneezing and coughing from high end mattresses used in hotels so I am a good measurement of what they used in this bed. With my last latex bed I didn't have any allergies at all till like 12 years after. I asked Sweet Zzz what could cause that and if that would happen again here and they said that old mattresses can stores a lot of goodies if you don't use a protector. I'm using a protector with this one. No issues at all with allergies so far.
The back comfort: Like I said in my original review, the feel of this bed is really good and supportive to my back like my last latex bed. It's also really important that in a almost a year now the mattress has not gotten any softer or changed feel in any way. that being said this mattress might not be for everyone as it is o the firm side. I mean I slept on my side all my life but I also like firm mattresses so its really up to your preference. Also the side is not as strong as I would have loved it to be but that's not really a big deal. Customer service: after the initial purchase I really didn't have much contact with the customer service (because I didn't need anything) but they did call me on the 90th day to see if I was OK with the bed and I said I'm fine. I did however call them after a few months and asked them if they had pillows that would go with this mattress as my latex pillows were really old. They said that they actually do have a plant based down pillow that goes with this mattress.

OVERALL: If you're thinking of getting this bed, I would say go for it. the feel, greenness, comfort, cover, and even customer service are all great. I told my friend Anne about this bed and she got it too after I told her you can return it if you don't like it. she has had it not for a couple of weeks and she likes it too so I say go for it.

Hi Elle, Your nice compliments made the Sweet Zzz team blush :) Thank you very much for your kind words.

Sweet Zzz Honey Hybrid Mattress